456win Privacy Policy — Our Commitment to Protecting Your Data

Welcome to the Privacy Policy 456win. This document sets out in detail how 456win, an online casino and entertainment platform operating in Malaysia, collects, processes, stores, and protects your personal data as a user or prospective user of our platform.

We at 456win understand that trust is the foundation of any healthy relationship between a platform and its users. That is why we did not want this Privacy Policy to be a lengthy document packed with hard-to-follow legal jargon. We have written it in plain language so that every Malaysian player can clearly understand what happens to their data when they use 456win.

456win operates as the data controller responsible for personal data collected through this platform. We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable international data protection standards in the conduct of our operations. Any privacy-related enquiries may be directed to our support team via Live Chat or email at support@456win.my.

456win collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of what data is collected and how it is obtained:

Data You Provide Directly:

• Registration information: full name, Malaysian phone number, email address, date of birth, and account password.
• Identity verification information (KYC): MyKad number, identity card image, and additional verification documents where required to process withdrawals above certain limits.
• Payment information: e-wallet account numbers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) or bank account numbers (Maybank, CIMB) used for deposits and withdrawals. Note: 456win does not store credit or debit card details directly — all transactions are processed through certified third-party payment gateways.
• Support communications: Live Chat conversation records, emails, and any other communications you have had with our support team 456win.

Automatically Collected Data:

• Technical data: IP address, browser type, device type, operating system, screen resolution, and unique device identifiers.
• Activity data: pages visited, links clicked, time spent on each page, and navigation paths within the platform 456win.
• Gaming data: game history, betting records, wins and losses, deposits and withdrawals, and gaming session durations.
• Location data: general location information based on your IP address (state and city) for compliance and geo-restriction purposes. We do not access your device's GPS location.

456win uses personal data collected for legitimate and transparent purposes. Below is a summary table outlining the purposes of data use and the legal basis for each:

456win will not use your data for any purpose beyond those stated above without first obtaining fresh consent from you. Whenever the purpose of data use changes materially, we will notify you by email or via an in-platform notification.

456win does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, in the course of operating the platform, there are limited situations where we need to share your data with certain parties:

• Contracted service providers: such as payment gateway providers who process your deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. All such providers are bound by strict data protection agreements and may only use your data for the purposes specified in their contracts with 456win.
• Game software providers: providers such as Pragmatic Play, Evolution Gaming, and others may receive game session data required to operate the games. This data is typically minimal and does not include your personal financial information.
• Authorities and regulatory bodies: 456win is required to disclose information to legal authorities, licensed regulatory bodies, or enforcement agencies when mandated by law or a valid court order.
• Audit and compliance bodies: independent auditors who verify the fairness of our games and the compliance of our operations may access certain transaction data in their auditing capacity, subject to strict confidentiality obligations.

Should 456win through any merger, acquisition, or asset sale, user data may form part of the transferred assets. In such a scenario, we will provide reasonable notice to players before their data becomes subject to a different Privacy Policy.

456win implements multiple layers of technical and organisational safeguards to ensure your personal data remains secure at all times. These security measures are designed to protect your data against unauthorised access, alteration, disclosure, or destruction:

• 256-bit SSL Encryption: all data in transit between your browser or mobile app and our servers 456win encrypted using the latest TLS protocol with 256-bit encryption keys.
• Secure password storage: your password is never stored in plain text. We use a strong hashing algorithm with a unique salt for each user.
• Internal access controls: authorised staff only 456win who have a legitimate need for their specific role are the only ones permitted to access player personal data. All access is logged and continuously monitored.
• Firewall and intrusion detection systems: server infrastructure 456win protected by multi-layered firewall systems and real-time intrusion detection (IDS/IPS).
• Continuous monitoring: security team 456win monitor our systems 24 hours a day for any suspicious activity or unauthorised access attempts.
• Regular security testing: we conduct regular penetration testing and security audits with independent third parties to identify and address any vulnerabilities.

When it comes to the security of your personal account, you also play an important role. Please ensure your account password 456win your password is strong and unique — do not reuse it across other accounts — and contact our support team immediately if you suspect any unauthorised activity on your account. Remember — 456win will never ask for your password via email or Live Chat.

Platform 456win uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies for different purposes:

• Essential Cookies: required for core platform functionality — including maintaining your login session and keeping the platform running properly. These cookies cannot be disabled as they are essential to platform operation.
• Performance Cookies: collects anonymous data on how visitors use our platform to help us identify areas for improvement. This data is fully anonymised.
• Functional Cookies: remembering your preferences such as language, display settings, and login details to provide a more personalised experience.
• Analytics Cookies: used to understand overall platform usage patterns for product improvement purposes. This data is processed in aggregated form and is not used to identify you personally.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the platform 456win. Continuing to use our platform after viewing the cookie notice constitutes your consent to our use of essential and functional cookies.

456win adhere to the principle of purpose limitation — meaning we do not retain your data longer than necessary for its stated purpose. Below are our data retention guidelines:

• Active account data: retained for the duration that your account remains active with 456win and for such period thereafter as may be required to address any enquiries or disputes that may arise.
• Financial transaction records: retained for a minimum of 7 years from the date of the transaction, in accordance with applicable Malaysian financial and tax legislation.
• KYC data (identity verification): retained for a minimum of 5 years after account closure, in line with international anti-money laundering (AML) standards.
• Customer support records: retained for 3 years to allow for effective reference and dispute resolution.
• Anonymised analytics data: may be retained indefinitely as it contains no information that can be used to identify any individual.

As a player 456win and data subjects under applicable data protection laws, you hold important rights that we respect and facilitate:

To exercise any of the above rights, contact the support team 456win via Live Chat or email at support@456win.my. We will process your request within a reasonable timeframe — typically within 30 days of receipt. In complex cases, this period may be extended to 60 days, with notice provided to you.

Platform 456win is exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

All prospective players are required to confirm that they are at least 18 years of age during the registration process. 456win conducts rigorous age verification as part of our KYC (Know Your Customer) procedures. If we detect or are notified that personal data of a minor has been collected, we will take immediate steps to:

• Closing the account in question immediately.
• Deleting all associated personal data from our systems.
• Refunding any deposits made where applicable, subject to investigation and compliance with standard procedures.

456win reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or the way we conduct our operations. Any amendments will be published on this page with a revised "Last Updated" date.

For material amendments — meaning changes that significantly affect how we use your data — we will send you a notice to the email address registered with your account 456win you or via in-platform notification at least 30 days before any amendment takes effect. This gives you sufficient time to review the changes and decide whether to continue using our platform.

For any enquiries, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 456win, please reach out to us through the following channels:

• Live Chat: available 24 hours a day, 7 days a week, directly within the platform 456win
• Email: support@456win.my — we aim to respond to all enquiries within 2 business days

Support team 456win communicates in Bahasa Melayu and is committed to responding to all privacy-related enquiries transparently, accurately, and within a reasonable timeframe.